Shipping policy

SHIPPING POLICY 

SHIPPING Delivery times vary by product and destination — check the estimated delivery date shown on each product page before you check out. Many of our products are made to order, so production time is added before your item ships. Once your order ships, you'll receive a tracking number by email. Currently, we do not offer expedited shipping.

Shipping is free on all domestic and international orders.

Garmsville Concept Store is not responsible for lost/stolen items. In the case of a lost/stolen package please contact the carrier directly. Once the order is in the possession of the carrier we do not see it again. Garmsville is unable to replace items lost by the post office or stolen free of charge. We will, however, do everything in our power to assist you!

Major holidays also will increase shipping time. Please be mindful that our very small staff does not work on these days as we feel they deserve to spend time with their families.

==> Please note that during sales & promotions, processing times may increase as order influx increases at those times. Please allow up to 5 business days to receive a response from customer service during this time. We strive to send orders out as quickly as possible and will notify you of any major delays.

INTERNATIONAL CUSTOMERS Please note that international delivery times vary by destination — check the estimated delivery date on the product page for the most accurate estimate for your country. You will receive a tracking and a customs confirmation number confirming acceptance by the post office to forward onto Customs for international shipment.

Once an order has been shipped from our facility, we are no longer responsible for mail delays and certain other extenuating circumstances beyond our control (e.g. customs delays).

Customs fees vary by country. The customer is solely responsible for any customs duties or taxes associated with their purchase.